Service Management

Service Management: The New Paradigm in Retailing


Description*

Service Management: The New Paradigm in Retailing examines critical service-management concepts that have direct application in the retail industry. Case examples from around the world show how to gain customer loyalty, achieve market leadership, and ensure profitability in the retail sector.


Read More at Powells



Where to Find It and Borrowing Time

Service Management is shelved as Call #HF5429 .S47 2012.


As a book it can be found on Bookstack # 1- Shelf # 15. This book can be checked out for a period of 2 weeks for students, faculty and staff.

Smart Retail

Smart Retail: Practical Winning Ideas and Strategies from the Most Successful retailers in the World

Description*

Smart Retail: Practical Winning Ideas and Strategies from the Most Successful Retailers in the World, the world's #1 guide to retail success, complete with crucial, up-to-date insights--including new case studies, ideas, strategies, and tactics from today's best retailers, like TopShop, IKEA, and Best Buy. Smart Retail incorporates several valuable chapters, including:

• Opportunities to learn from past retail pioneers: simple yet effective strategies your competitors have forgotten.
• How to use data to drive profit and growth.
• How to do more with less, and maximize the value each team member brings to the table.
• How to use new technology to develop highly productive, innovative "Remote Teams".

Covering everything from creating the ultimate retail experience to understanding the customer and the importance of motivated workers, this is the book that will equip managers, team-workers, retail entrepreneurs and indeed anybody who sells direct to customers, with practical winning ideas and strategies.

Read More at FT Press Publishing.


Where to Find It and Borrowing Time
Smart Retail is shelved as Call # HF5429.H28 2011.


As a book it can be found on Bookstack # 1- Shelf # 15. This book can be checked out for a period of 2 weeks for students, faculty and staff.

Producing Great Sound for Film & Sound

Producing Great Sound for Film & Sound

Description*
Producing Great Sound for Film & Video Make your film or video project sound as good as it looks with this complete training course by audio guru Jay Rose. You get hundreds of professional, real-world techniques that you can employ from preproduction through the final mix. This is a solution-oriented guide with FAQs, how-tos, tips, and time savers. 

You'll get a primer on how sound and digital audio work as well as technical setups, guidelines, and real solutions for:
* budgeting, scheduling, and preproduction planning
* microphones and room acoustics
* recording dialog, voice-overs, ADR, and effects
* postproduction hardware
* levels and digitizing
* working with music and sound effects
* producing the final mix

New to this edition:
* information on the latest cameras and field recorders
* choices between single- and double-system, and digital workflows
* the differences between traditional video soundtracks and dialog-driven storytelling.

Please visit the author's website for additional resources: www.dplay.com/book/pgs3e
 

Where to Find It and Borrowing Time

Producing Great Sound for Film & Video is shelved as Call # TK7881.4 .R67 2008.

Audio in Media

Audio in Media

Description*
Audio in Media is comprehensive, technically accurate, and up-to-date. The clear and current illustrations and photos and student-friendly writing in Alten's market-leading text have helped professors effectively teach this technically-based course to thousands of introductory audio production students. The text covers informational, perceptual, and aesthetic aspects of sound as they apply to each stage of the production process-from planning to post-production

Read More at Amazon.

Where to Find It and Borrowing Time

Audio in Media is shelved as Call #TK7881.4 .A46 1994.